4ir.club

04IR / OPERATING PLATFORM

One operating system for your workshop.

One workspace for orders, equipment, and customer communication. Production data becomes an action plan for the whole team.

Explore the platform
Digital workshop with CNC machines and 3D printers

Automation impact

Time saved in everyday work.

AI handles repeated actions so the team can focus on customers and work that needs a person.
ПоказательПотенциалЗа счёт чего
Missed enquiriesup to −30%AI answers in chat, email, and by phone, including order-status questions.
Team time spent on routine workup to −10%The system processes emails and attachments, organizes contacts, and creates new customer records.
Reply preparationup to 10 min saved per emailAI drafts the text, selects the recipient and files; the manager only reviews and edits.

Potential results depend on existing processes, enquiry volume, and connected channels.

02 / CAPABILITIES01 / 10

Channels

Every customer channel in one place

Emails, calls, messenger messages, and website requests enter one queue. The full conversation stays with the customer and order.

The system finds an existing contact by phone or email. For a new enquiry, it creates a customer record and adds the data to the database. The manager sees prior agreements, received files, and the current request status.

No enquiry is lost, and customers do not need to repeat their story to a new employee.

ROI: fewer lost enquiries, less manual contact entry, and less time handing conversations between employees.

Email
Voice
Messengers
Website
AIauto replies
Gatewayall channels
Managersales
Operatorsupport
Historyconversations