Converged AI has a platform core and 17 ready-made solutions on top of it. The core stores data, runs processes, connects interfaces, equipment, and integrations. Solutions use that core to close specific problems in a manufacturing company.
A solution is a short path from an owner’s question to an action. It combines data, workflow, roles, notifications, AI-agent behavior, and the required parts of the platform. The owner should quickly understand what is happening, where the risk is, who is responsible, and what the next step is.
Implementation starts with a concrete pain, not abstract automation. You can enable one scenario, make it work, and move to the next one when the team is ready.
| Solution | Question it answers |
|---|---|
| Attracting new customers | How do we clearly show our services and turn interest into a request? |
| Request and inquiry control | Where are all conversations, who is responsible, and what is stuck? |
| Order execution monitoring | What is happening with the order, are we on time, and what does the client see? |
| Working with repeat customers | Who brings repeat orders and who should we contact again? |
| Solution | Question it answers |
|---|---|
| Equipment load control | What is each machine doing now, where is idle time, and where is the bottleneck? |
| Inventory management | Do we have enough materials, tools, and spare parts for current orders? |
| Product quality control | Where does scrap appear and why do the same mistakes repeat? |
| Failure logging and analysis | What broke, why did production stop, and how did it affect deadlines? |
| Product delivery to clients | What must be shipped, what is already in transit, and where is the delay? |
| Solution | Question it answers |
|---|---|
| Profit by orders and clients | Which orders and clients actually make us money? |
| Payment calendar and receivables | Will we have enough cash for obligations and who owes us money? |
| Costing and pricing | How do we price work without losing margin to discounts or urgency? |
| Investment and growth planning | What happens if we buy equipment, hire people, or raise prices? |
| Solution | Question it answers |
|---|---|
| Team roles and responsibility | Who owns what, and where is there no responsible person? |
| Scaling team and shifts | How do we assign people across shifts, areas, and equipment? |
| Knowledge transfer and standards | Where are instructions, settings, standards, and working files? |
| Hiring and onboarding | How do we bring a new person into work quickly and safely? |
A Converged AI solution is a ready-made scenario for one clear workshop problem: requests get lost, order status is unclear, equipment sits idle, materials run out unexpectedly, a client delays payment, or a new employee does not know the standards.
The owner does not assemble a solution from modules manually. They choose the needed scenario, enable it, and configure it for their work: communication channels, responsible people, handling rules, API keys, machine addresses, notification templates, and other parameters.
Inside the solution, the necessary platform parts are already connected:
The result is simple: a solution is not a button or a single screen. It is a ready working scenario that includes the needed data, processes, and interfaces, while the workshop only has to configure it and make it part of daily work.
Solutions are enabled step by step. The scenario already exists in the platform and is usually turned on quickly; the main work is configuring parameters and fitting it into the team’s real routine.
You do not need to rebuild the whole company or implement a heavy ERP. A practical path is simpler: choose one priority area, enable the ready scenario, configure the needed parameters, and move on when the team is ready.
For example, a workshop can start with request control: connect the website, email, and messengers into one feed, define responsible people, and set handling rules. Then it can add order monitoring so clients see status and the team does not miss deadlines. Later, it can move to stronger scenarios: equipment, inventory, quality, and finance.
In self-hosted mode, solutions are available as part of the open-source platform. In AI Portal, they are enabled as ready scenarios with setup, hosting, updates, and support. The club model adds the ecosystem: company catalog, suppliers, requests, partners, and shared opportunities.
The main principle: a solution must produce a controlled result. If the owner answers clients faster, sees deadline risk, understands machine load, or knows who is responsible, the scenario is working.
All 17 solutions are already included in the plan. You only choose how to run the platform: on your own infrastructure or as a ready cloud service.
There are two basic paths.
Self-hosted — you take the source code, deploy Converged AI on your side, and get access to all solutions. The code is available under the license, but this requires your own effort: server, installation, updates, backups, integration setup, equipment configuration, and keeping the system running.
AI Portal — the hosted version where the platform starts as a ready service. This fits teams that do not want to deal with infrastructure: setup, data import, hosting, updates, backups, and DevOps are handled by the service side.
The club card adds the ecosystem around the platform: company catalog, suppliers, partners, requests, contacts, and APIs for interaction. External services such as telephony, SMS, AI APIs, delivery, or payment providers may be paid separately under their own terms.
In short: the solutions are already included. If you want full control and are ready to handle the technical side, run self-hosted. If you want a fast start without that routine, use SaaS.
Below is the full list of ready scenarios. Each section describes one workshop problem: what hurts, what changes after the solution is enabled, how it works, and which parts of the platform it uses.
You can start with one solution. The rest can be enabled when the team is ready to expand the management loop.
A workshop may do high-quality work and still lose customers at the first contact: the website does not explain services, examples are scattered, files arrive through different channels, and a quote takes too long to prepare.
The solution creates a clear entry point for new customers. A person can see what you produce, which materials and technologies are available, how to send a model or drawing, what timeline to expect, and what happens after the request.
Converged connects the service showcase, request forms, files, AI chat, email, and interaction history. AI helps prepare a draft response or quote, while the operator confirms details where engineering control is needed.
Website, SEO, publications, tenders, tender monitoring, tender calculation, AI agents, AI chat, chats, email, SMS, requests, files, events, and data import.
When requests come from the website, email, Telegram, WhatsApp, calls, and personal messages, some of them inevitably get lost. The client waits, the manager lacks the full history, and the owner learns about the problem too late.
All inquiries are collected into one feed with clear statuses. You can see who is responsible, who has been waiting too long, which files are attached, and where the conversation must be passed to a human.
Converged creates an inquiry card, stores messages and files, and links them to a client and future order. AI can answer typical questions, classify the request, and prepare the next step, while complex decisions remain with the operator.
Business processes, chats, email, SMS, AI chat, AI telephony, conversation analysis, requests, history, files, and events.
The client asks “what is happening with my order?”, the manager checks with production, production searches for the current status, and the owner sees the issue only after the deadline is already missed. This does not scale.
Each order gets a clear route: stage, deadline, responsible person, delay risk, and next step. The team sees problem orders early, and clients can receive updates without manual messages.
Converged links the order with files, production operations, delivery, and events. When the status changes, the system notifies the client or the team, and the AI chat can quickly answer what is happening now.
Business processes, orders, client history, delivery, delivery services, email, SMS, events, files, marking, and finished products.
Repeat customers often bring more margin than cold traffic, but agreements live in chats and employee memory. When a manager is busy or leaves, history is lost and the customer gradually cools down.
The solution helps you see key customers, order history, personal terms, and the right moments to reach out again. It gives lightweight CRM logic without a heavy CRM.
Converged collects interaction history, orders, and terms. The system highlights customers who have not ordered for a while, helps prepare a personal offer, and shows who brings more revenue or margin.
Clients, history, email, SMS, API, publications, website, and events.
As the number of machines and printers grows, the owner loses sight of real load. What is running, what is idle, what waits for an operator, which order is tied to a machine, and where the bottleneck is must be checked manually.
The solution shows the equipment fleet as one production picture: statuses, task queue, downtime, daily or weekly plan, and links to orders.
Converged receives equipment data where possible and links it to jobs. The operator sees the current queue, the owner sees deadline risk, and the AI chat can quickly answer what a specific printer or machine is doing.
Equipment, integration, logs, scheduling, orders, files, slicing, video, events, and maintenance.
Materials, tools, and spare parts are often noticed only when an order already needs to be produced. Production stops, purchasing becomes urgent, and cost rises.
The solution shows stock, reservations for orders, and critical items. The owner sees what is running out, what is already reserved, and what must be purchased before production stops.
Converged links materials and spare parts with orders, equipment, and supply. The system reminds about minimum stock, helps prepare replenishment requests, and shows which items are critical for current work.
Materials, spare parts, supply, orders, and events.
Scrap and rework are often recorded inconsistently: someone remembers, someone writes in chat, photos sit elsewhere, and the reason is not classified. The same mistakes repeat, and the owner does not see where money is lost.
The solution makes quality control lightweight but regular. The team records defects, rework, and reasons, while the system links them to orders, equipment, materials, settings, and responsible people.
Converged adds checklists, problem case capture, photos or videos, and reports by cause. AI helps see repetition and suggests where the process, material, or settings should be changed.
Quality, reports, equipment, orders, materials, files, video, and events.
Equipment is idle and errors repeat, but the reasons stay vague: no material, print failure, operator missed an issue, a part broke, the queue froze. Without an event log, it is impossible to know what to fix first.
The solution creates a clear incident log for equipment and production. You see what happened, when it happened, what it was connected to, how it affected the order, and whether the problem repeats.
Converged collects events from equipment and operators, classifies causes, and links failures to maintenance, spare parts, and order deadlines. Critical incidents can trigger notifications and resolution workflows.
Equipment, integration, logs, maintenance, reports, spare parts, orders, video, and events.
An order can be produced on time and still get stuck at shipment: the client was not notified, marking was not prepared, the tracking number was lost, or nobody sees what must be sent today.
The solution makes shipments manageable. The team sees finished products, delivery statuses, today’s shipping tasks, and delays by delivery service.
Converged links finished items with orders, marking, events, and delivery services. When shipped, the client receives a notification, and the team sees what was sent, what is in transit, and where a delay appeared.
Delivery, delivery services, finished products, marking, and events.
Revenue can grow while cash is still tight. Without a fast margin view, the owner does not know which orders are profitable, which clients consume resources, and where the team works almost at zero.
The solution shows rough but useful management margin by orders, clients, and work types. It does not replace accounting; it gives the owner a daily decision tool.
Converged links the order, materials, machine time, labor, delivery, and payments. The system highlights unprofitable segments, shows profitability dynamics, and lets the owner ask through AI chat where the business really earns money.
Finance, billing, reports, orders, materials, equipment scheduling, and events.
Even a profitable workshop can hit a cash gap: a client delays payment, rent and payroll fall on the same date, purchasing must happen now, and the real cash picture is assembled manually.
The solution gives the owner a simple calendar of expected incoming payments, obligations, and receivables. You can see who owes money, how much, how long, and which dates cannot be missed.
Converged links payments with orders, clients, events, and notifications. The system helps prepare reminders to debtors, shows critical dates, and lets you quickly estimate “what happens to cash if...” scenarios.
Finance, billing, clients, email, SMS, and events.
Prices are often calculated by feel: material roughly costs this much, labor roughly that much, and a discount seems acceptable. Urgent orders, difficult materials, and regular customers can quietly eat the margin.
The solution helps quickly estimate cost and see how price affects profit. It is not an accounting system; it is a practical tool for quotes and discount checks.
Converged uses calculation templates, materials, equipment, labor, and markup rules. If material price or order terms change, the system helps recalculate cost and see the margin impact.
Billing, finance, materials, equipment scheduling, and events.
Growth decisions are often made by feeling: buy another printer, hire an operator, raise prices, rent a larger space. Without links to load, cash, and margin, it is easy to increase turnover and reduce stability at the same time.
The solution helps estimate the consequences of management decisions before money is spent. The owner sees how a change affects load, profit, and the payment calendar.
Converged gathers finance, equipment, department, and reporting data. The system supports simple “what if” scenarios and then compares the plan with the actual result.
Finance, reports, departments, equipment, scheduling, and events.
When a company is small, much depends on personal agreements. As it grows, this becomes chaos: it is unclear who owns the client, deadline, quality, equipment, purchasing, or problem.
The solution fixes responsibility areas and links them to tasks, people, and processes. The owner sees who is overloaded, where there is no responsible person, and which agreements must be recorded.
Converged stores roles, staff, departments, notes, files, and events. Tasks and areas are linked to specific people, and AI chat helps quickly find who should take the next step.
Staff, departments, files, and events.
When shifts, areas, or branches appear, the old management style stops working. People must be assigned to equipment, load by shift must be visible, and new employees must be onboarded without rebuilding processes.
The solution helps plan shifts and areas without a heavy HR system. You can see who works, on which equipment, which tasks are being done, and where a shift cannot keep up.
Converged links staff, schedules, equipment, and events. The system gives minimum shift metrics: downtime, completed tasks, overload, and areas where a person or process change is needed.
Staff, equipment scheduling, and events.
Knowledge often lives with experienced employees: settings, instructions, equipment nuances, quality standards, file templates. When that person is unavailable, the team searches again or repeats old mistakes.
The solution creates a lightweight knowledge base linked to real operations, equipment, materials, and work types. It is not a bureaucratic archive, but fast access to how work should be done.
Converged stores instructions, photos, videos, files, standard versions, and links to processes. AI chat helps find the needed standard or explain to a newcomer what to do at a specific step.
Files, video, external services, quality, and events.
A new employee is often introduced verbally: show the machine, give a few files, let them ask questions. This works only while the team is small. As the company grows, newcomer mistakes hit deadlines, quality, and safety.
The solution makes onboarding manageable: roles, checklists, first-week or first-month training, access to current standards, and a clear minimum knowledge set to start.
Converged links roles, files, standards, events, and training materials. The manager sees what the person must learn, what is already completed, and where a mentor should intervene.
Staff, files, external services, and events.