Functions

4 solution sections

We don’t sell “modules”; we sell solutions — a clear outcome for a workshop owner. All solutions are grouped into 4 sections:

1. Orders and customers — “Do we have work now and in 1–3 months, and who are we working with?”
2. Production and inventory — “Can we deliver orders on time and without mistakes, and will we stop because of materials or machines?”
3. Money and profit — “Are we actually making money or just breaking even, and do we have enough cash to cover obligations?”
4. Team and accountability — “Who is responsible for what, how do shifts and branches run, and can we grow without chaos?”

Each solution is a short path from the owner’s question to action: the AI chat shows the status, opens the right panel, and helps you take the next step (reply to a customer, update a status, remind about payment, etc.).

Solutions (instead of “modules”)

A solution is a ready-made scenario that covers several pains at once and helps the owner quickly answer the question “what is happening and what should we do next?”. Management is done via AI chat + a few simple panels.

Orders and customers

• Attracting new customers — a showcase of work/services, requests, commercial proposals, basic SEO support.
• Tracking leads and inquiries — all channels (website/email/messengers/telephony) in one feed, statuses, reminders.
• Monitoring order execution — stages, deadlines, “on track/at risk”, notifications, a status link for the customer.
• Working with repeat customers — order history, VIP customers, reminders, mailings and personalized offers.

Production and inventory

• Equipment monitoring and utilization — status of machines/printers, task queue, downtime, weekly plan.
• Inventory management — materials/spare parts on hand, minimum stock levels, reserving for orders, replenishment requests.
• Product quality control — checklists, defect/rework logging, linking quality to materials and settings.
• Incident logging and analysis — event log, recurring errors, downtime alerts, links to maintenance and spare parts.
• Shipping finished products to customers — shipment list, delivery statuses, notifications and tracking where it makes sense.

Money and profit

• Profit by orders and customers — a rough but useful “owner’s margin” without heavy accounting.
• Payment calendar and receivables — expected cash inflows, critical payments, who owes what, reminders.
• Costing and pricing — cost estimates, calculation templates, the impact of discounts on margin.
• Investment and growth planning — simple “what if” scenarios, equipment/hiring payback, cash checks.

Team and accountability

• Team roles and accountability — who is responsible for what, assigning owners, a simple workload picture.
• Scaling the team and shifts — shifts/areas, assigning people to equipment, minimal metrics.
• Knowledge transfer and standards — instructions, files, versions, linking to operations and equipment.
• Hiring and training — role descriptions, checklists, onboarding, quick access to standards.

Spending

The “Industry 4.0” Club uses a simple and transparent model: you pay only for what you actually use — for connected solutions and external services (telephony/SMS/AI API), without “all-in packages”.

Base membership model

Participation in the club starts with a minimum payment of $100 — the amount is credited to the company balance in the system.

This provides:

• Flexibility: enable only the solutions you need, disable the rest
• Transparency: you can see where the money went and why
• Scalability: add solutions as you grow, without migrating to “another plan”
• No overpaying: you don’t pay for “future” features

Principle of using funds

Funds credited to the account can be allocated by the company to:

1. Infrastructure costs:

   • Paying for server capacity
   • Data storage and processing

2. Solutions:

   • Connecting the scenarios you need for your current tasks
   • Ability to enable/disable solutions at any time
   • Pay for actual usage

3. Third-party SaaS solutions:

   • Integration with external services
   • Paying for API calls to AI platforms
   • Specialized software

4. Additional services:

   • Deploying servers on the customer’s premises (priced separately)
   • Individual setup and customization
   • Staff training
   • Different levels of technical support

How the club works

The club is an ecosystem where you connect solutions for your tasks and implement changes step by step, without a “monster ERP”.

• Solution = result: it answers a specific owner question and gives a clear next step.
• Interface = AI chat + a few simple panels: statuses, feeds, short lists like “at risk”, “today”, “overdue”.
• You can start quickly: manually or from Excel, and connect integrations as you’re ready.

Global team and local partners

The 4IR global team builds the platform core and standard solutions. If you need adaptation to your processes and equipment, local partners help with:

• on-site setup and implementation
• connecting integrations and equipment
• training your team

How pricing is formed

The price consists of infrastructure support, the cost of external services (telephony/SMS/AI API), and solution development. The principle is simple:

Price = (support costs / number of active users) × coefficient

If a solution is not used, you don’t pay for using it.

How the system is built

The system is flexible: some data and integrations can live locally (on the shop floor), and some in the cloud. You take only what gives you control over orders, production, money, and the team.

The solution gives the owner an answer to the main question: where we actually make money and where we work at break-even.

• margin by orders and customers without “accounting hell”
• highlighting loss-making segments
• quick answers via AI chat

The solution helps create a clear entry point for new customers: show what you do and quickly turn a request into a lead and a proposal.

• fewer lost inquiries and files
• faster replies and approvals
• clearer what the customer pays for and by when

The solution provides lightweight control over machines and 3D printers: what is running, what is idle, what the queue is, and where the deadline risk is.

• statuses and downtime without heavy MES
• an equipment task queue
• quick answers via AI chat

The solution removes “everyone is responsible for everything”: you can see who is responsible for deadlines, quality, customers, and equipment.

• less chaos and blame-shifting
• clearer workload picture
• easier scaling without losing control

The solution reduces the risk of cash gaps: a payment calendar, receivables, and reminders for critical dates.

• see what will “hurt” in the coming weeks
• track customer overdue payments
• “what if” cash scenarios

The solution gathers all inquiries in one place and helps move them to the next step — without chaos in chats and email.

• a single inquiry feed and statuses
• reminders: “who hasn’t been answered for a while”
• handing the conversation to a human when AI shouldn’t reply

The solution reduces the risk of stoppages because “we suddenly ran out of plastic/cutter/nozzle”: stock, minimum levels, and reserves for orders.

• reminders about critical items
• linking stock to orders and equipment
• draft replenishment requests

The solution helps set up shifts and areas so growth doesn’t turn into chaos.

• assigning people to equipment
• utilization overview by shifts
• minimal metrics without a KPI zoo

The solution helps you calculate costs and set prices consciously, not “by feel”.

• estimating the hourly cost of equipment and work
• calculation templates for typical orders
• controlling discounts so they don’t eat the margin

The solution gives the owner simple control over orders: stages, deadlines, and an “at risk” list, so promises to customers are not missed.

• quick answer to “what’s the status of this order?”
• notifications about important changes
• transparency for the customer via a status link

The solution helps stabilize quality: checklists, defect logging, and a clear picture of the causes of rejects.

• fewer reworks and material losses
• see where the “pain” happens most often
• link problems to settings and materials

The solution captures knowledge and standards so quality is repeatable and the business doesn’t depend on 1–2 key people.

• instructions for operations and equipment
• a single storage for files and profiles
• quick access via AI chat

The solution helps you make growth decisions: whether to buy equipment, hire people, and whether the cash can “handle it”.

• payback and simple scenarios
• checks against the payment calendar
• recording decisions and learning what worked

The solution helps you bring repeat customers back systematically: history, reminders, and personalized offers without complex CRM.

• see who has “cooled down” and who it’s time to message
• fewer forgotten agreements
• more repeat orders without extra advertising

The solution records equipment failures and downtime and helps analyze recurring problems before they break deadlines.

• event log and cause classification
• alerts about critical downtime
• links to maintenance and spare parts

The solution speeds up hiring and training: clear roles, checklists, and short onboarding without bureaucracy.

• faster ramp-up for new people
• fewer “not knowing” mistakes
• standards always at hand

The solution keeps shipments under control: what to send, what status it is in, and who needs to be notified.

• a “today” shipment list
• customer notifications
• delivery tracking when needed